I tried to treat myself with over the counter stuff and it didn’t kill all of the lice. I emailed Karen early Sunday morning in a panic and she offered me times that same day. She was able to do what I could never do to my own head and explained each step along the way so I could repeat it with my kids at home. Days later I wasn’t sure if I was finding eggs when I combed my hair and I contacted Karen. She had me send her photos and confirmed that they were not eggs.
Rachek H. San Francisco Dec 27/2018