Extremely overwhelmed at finding out my daughter had lice, we did everything we could for a week before we decided to come to Advice on Lice. I thought I was doing a good job at home using Rid & Nix & doing my best to do comb outs on her hair, but when we came in for our appointment, Karen found a whole village in her hair. My daughter has very thick, long & curly hair and it was difficult for me to get through it. Karen got through it with ease. It turned out my son and I had nits, so we also got treated. Allan worked on my hair, and he and Karen were very nice & informative. They have lots of DVDs for the kids to watch to pass the hours they\’re getting treated. We came back a week later for a follow-up and we were lice free! We couldn\’t have gotten through this without them. We hope this never happens again, but we know who to go to if it does! Thanks Karen & Allan!